Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of meka love

meka love

November 14, 2025

5  out of  5
rating by meka love
"I been with John Stein agent for years Kadeer is my go to for everything his customer service is Beyond excellent thank you for everything you do for us"
Profile photo of Syed Muhammad Affan

Syed Muhammad Affan

November 13, 2025

5  out of  5
rating by Syed Muhammad Affan
"I recently got my auto insurance through State Farm, and my agent Farhan was fantastic! He was patient, helpful, and explained everything clearly. The whole process was quick, the cost was reasonable, and he even gave me some valuable suggestions to save more in the long run. Highly recommend him!"
We responded:
"Thank you, Syed Muhammad Affan! I'm happy to hear about your positive experience with Farhan. It's great to know he was patient and helpful throughout the process. We're committed to providing clear and valuable guidance to our customers. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Profile photo of Syed Talha Ali

Syed Talha Ali

November 11, 2025

5  out of  5
rating by Syed Talha Ali
"I couldn’t be happier with the service from Farhan. Farhan, gave me an amazing price for both auto and home insurance and made everything super easy to understand. His communication was quick, clear, and friendly throughout the process. Definitely recommend him to anyone looking for great coverage and great service!"
We responded:
"Thank you! I'm glad to hear that Farhan provided you with such excellent service and a great price for your insurance needs. It's wonderful to know that his communication made the process easy and clear for you. We appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can assist you with!"
Profile photo of Kristina Barnes

Kristina Barnes

November 8, 2025

5  out of  5
rating by Kristina Barnes
"I had a great experience working with John Stein and his team at State Farm for my homeowners insurance. Taina was incredibly helpful, patient, and thorough — she walked me through every step of the process and made sure I fully understood my coverage. She found me a great rate and went above and beyond to make sure my policy fit my needs and budget. It’s rare to find someone who truly cares about their clients the way Taina does. If you’re looking for someone reliable, personable, and professional, I highly recommend working with her! Service: Homeowners Insurance Price: Great price"
We responded:
"Thank you, Kristina! I'm so happy to hear about your positive experience with our team, especially Taina. It's wonderful to know she provided such attentive and thorough service, ensuring your insurance met your needs and budget. We truly appreciate your recommendation and are here for any future insurance needs. Let us know if there's anything else we can assist you with!"
Profile photo of Jamari Jones

Jamari Jones

November 7, 2025

5  out of  5
rating by Jamari Jones
"Davonte... the man the myth the insurance god!! Great guy, wonderful service. If you are in need, reach out to DAVONTE!!!!"
We responded:
"Jamari, thank you for your fantastic feedback! I'm happy to hear that Davonte provided you with such wonderful service. Our team is dedicated to offering the best support possible. If you ever need anything else, feel free to reach out!"
Profile photo of Jamari Jones

Jamari Jones

November 7, 2025

5  out of  5
rating by Jamari Jones
"Amy... the best service I have ever received! Knowledgeable and professional! AMYYYYYYY!!!"
We responded:
"Jamari, thank you for your enthusiastic feedback! I'm delighted to hear that Amy provided you with such exceptional service. We truly appreciate your kind words and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Ms. Wiggins

Ms. Wiggins

November 7, 2025

5  out of  5
rating by Ms. Wiggins
"Agent Taina Concepcion-Stewart was amazing. She made my experience switching to John Stein Agency so welcoming. I highly suggest speaking to Ms. Stewart if you are interested in John Stein Agency as your insurance provider."
We responded:
"Thank you, Ms. Wiggins! I'm happy to hear that Taina made your transition to our office so welcoming. We appreciate your recommendation and are here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Flavio Quezada

Flavio Quezada

November 7, 2025

5  out of  5
rating by Flavio Quezada
"Ethan is the best! Super responsive, friendly, and always finds me the best deal on my auto and home insurance. It's nice to work with someone I can trust."
We responded:
"Flavio, thank you for your wonderful feedback! I'm happy to hear that Ethan has been responsive and helpful in finding you great deals on your insurance. Our team is dedicated to providing trustworthy service, and it's great to know we're meeting your expectations. Let us know if there's anything else we can assist you with!"
Profile photo of Reynaldo Raymundo

Reynaldo Raymundo

November 6, 2025

5  out of  5
rating by Reynaldo Raymundo
"Eduardo fue muy rápido en ayudarme..."
We responded:
"Gracias, Reynaldo, por tu comentario positivo. Me alegra saber que Eduardo te ha brindado un servicio amable y profesional. Estamos aquí para ayudarte con cualquier necesidad futura. - John Stein - State Farm Insurance Agent, Baltimore, MD"
Profile photo of Shucobby Dicks

Shucobby Dicks

November 6, 2025

5  out of  5
rating by Shucobby Dicks
"If you need Insurance of any king reach out to Taina Stewart. She is the best in business. She took her time and was able to explain everything in detail ensuring that my 20 year old son understood everything."
We responded:
"Thank you for sharing your experience! I'm happy to hear that Taina provided such detailed explanations and made sure your son understood everything. Our team is dedicated to offering clear and comprehensive service. If you have any more questions or need assistance, feel free to reach out!"
Profile photo of ryenisha moulton

ryenisha moulton

November 6, 2025

5  out of  5
rating by ryenisha moulton
"I love my insurance company & the associates are THEE BEST especially Tee she is one of my FAVS she is so professional, kind, funny and extremely helpful she nvr let's me down she is very knowledgeable when it comes to the polices and important information!! But, also cant leave out they guys there as well Nick, Matt, Kahdeer are my favorites i truly appreciate them they are very helpful and do a awesome job at wat they do !!! They All are very polite, respectful and thoughtful !!!! I recommend this agent to my family n friends. They make u feel like u are FAMILY 🫶🏾🫶🏾 I recommend 5 stars !!"
We responded:
"Thank you, Ryenisha, for sharing your wonderful experience! I'm happy to hear that Nick, Matt, and Kahdeer have made such a positive impact. Their dedication to being helpful and respectful truly shines through. We appreciate your recommendation to family and friends. If you ever need assistance, don't hesitate to reach out!"
Profile photo of Meechie Monroe

Meechie Monroe

November 6, 2025

5  out of  5
rating by Meechie Monroe
"I love the John Stein Insurance Agency ..... quality service. I have always loved the personal experience from my agent Taina. Hands down the best insurance agent around."
We responded:
"Meechie, thank you for sharing your wonderful feedback! I'm happy to hear that Taina has provided you with such a personal and quality experience. We’re grateful to have you as part of our community. Let us know if there's anything else we can assist you with!"
Profile photo of Deanna B

Deanna B

November 6, 2025

5  out of  5
rating by Deanna B
"Love my insurance agent Taina Concepcion!! She takes her time to explain everything and gives you options that will best suit your budget and needs. I highly recommend this agency and especially Taina!"
We responded:
"Thank you so much, Deanna! I'm delighted to hear that Taina has been so helpful in explaining everything and offering options that fit your needs. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Desserae Simmons

Desserae Simmons

November 6, 2025

5  out of  5
rating by Desserae Simmons
"I really appreciate State Farm great team , I have had a professional and wonderful experience with Tiana she really help me get things in order and was very patient and made sure that I was truly satisfied and was able to help me through process with my insurance Thank you 😊 I will continue to refer state farm and my agent Tiana ."
We responded:
"Thank you, Desserae, for your kind words! I'm happy to hear that Tiana provided you with such a professional and wonderful experience. It's great to know she was able to assist you patiently and ensure your satisfaction. We appreciate your referrals and look forward to continuing to serve you. Let us know if there's anything else we can do for you!"
Profile photo of Emma Ortiz

Emma Ortiz

November 6, 2025

5  out of  5
rating by Emma Ortiz
"This office made insurance so easy! My agent Taina was extremely helpful. She was professional, passionate, and knowledgeable. I’m thankful for her assistance and support."
We responded:
"Emma, thank you for your wonderful feedback! I'm happy to hear that Taina was able to assist you with such professionalism and passion. We're grateful for your trust in us. If you ever need anything else, feel free to reach out!"
Profile photo of George Concepcion

George Concepcion

November 5, 2025

4  out of  5
rating by George Concepcion
"I’ve had such a positive experience with State Farm! From day one, their customer service has been exceptional—friendly, professional, and always willing to go the extra mile to help. My agent, Taina, took the time to explain all my options clearly and helped me find the perfect coverage for my needs at a great rate. Would recommend to anyone!"
We responded:
"Thank you for your feedback, George! I'm happy to hear that you've had a positive experience with us. Taina is indeed dedicated to providing excellent service, and I'm glad she could assist you in finding the right coverage. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Peter Concepcion

Peter Concepcion

November 5, 2025

5  out of  5
rating by Peter Concepcion
"John Stein's Agency has been instrumental in providing me with exceptional customer service. The added bonus is having my sister, Taina Concepcion, as my agent! I get the best of both worlds: great service and quality from State Farm, along with the personalized care of having a family member handle my account. Highly recommend!"
We responded:
"Thank you, Peter! I'm delighted to hear that you're enjoying the exceptional service and personalized care from Taina. It's wonderful to know that having a family member as your agent adds to your experience. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Paris Jeremiah

Paris Jeremiah

November 5, 2025

5  out of  5
rating by Paris Jeremiah
"Farhan provided an exceptional level of service. He was extremely polite, attentive, and professional throughout our interaction. He took the time to answer all of my questions thoroughly and ensured I had a clear understanding of everything. His knowledge and courteous demeanor made the entire experience smooth and pleasant. I highly recommend Farhan for his professionalism and dedication to excellent customer service."
We responded:
"Thank you, Paris, for sharing your experience! I'm delighted to hear that Farhan provided such attentive and professional service. We strive to ensure every interaction is as smooth and pleasant as yours was. If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!"
Profile photo of tyom H

tyom H

November 5, 2025

5  out of  5
rating by tyom H
"I Love This Office.Very professional and Knowledgeable.My favorite is Taina Concepcion.She has been my insurance agent for over 2 decades.She answers all your questions and has the best customer service and she has also been supportive!"
We responded:
"Thank you, Tyom, for your wonderful feedback! I'm delighted to hear that you've had such a positive experience with our office and that Taina has been a valuable part of your insurance journey for over two decades. Her dedication to providing excellent service is truly appreciated. If there's anything else we can assist you with, please feel free to reach out!"
Profile photo of Taren Addington

Taren Addington

November 5, 2025

5  out of  5
rating by Taren Addington
"Tiana Stewart is an exceptional agent to work with. Outstanding communication and follow up. Knowledgeable about the products the agency offers. Excellent customer service. Could not ask for a better agent to work with ."
We responded:
"Thank you, Taren! I'm happy to hear about your positive experience with Taina. Her dedication to communication and customer service is truly appreciated. If there's anything else we can assist you with, feel free to reach out!"
Profile photo of James

James

November 5, 2025

5  out of  5
rating by James
"Great experience working with Amy Hantman. Always available to answer questions and assist with any situations that should arise. I would say absolutely my best experience ever."
We responded:
"Thank you, James! I'm happy to hear about your positive experience with Amy. She is dedicated to providing excellent service and being there for our customers. If you ever need anything else, feel free to reach out!"
Profile photo of Marlon O'Garro

Marlon O'Garro

November 5, 2025

5  out of  5
rating by Marlon O'Garro
"Miss Taina C has been wonderful to work with,working with her has been a wonderful experience,miss Taina has been nothing but patient,kind respectful always calm and polite at all times,We love you miss TAINA C wishing we could have given you more stars,you deserve it"
We responded:
"Thank you, Marlon, for your kind words! I'm so happy to hear about your positive experience with Taina. She truly embodies the values we strive for in our office. If you ever need anything else, feel free to reach out!"
Profile photo of Marc McDaniel

Marc McDaniel

November 5, 2025

5  out of  5
rating by Marc McDaniel
"Ethan!! He’s the best!"
We responded:
"Marc, thank you for your fantastic feedback! I'm delighted to hear that Ethan made such a positive impression. We're committed to providing excellent service. Let us know if there's anything else we can do for you!"
Profile photo of Earl Kelley

Earl Kelley

November 5, 2025

5  out of  5
rating by Earl Kelley
"If you need auto, life, renters, homeowners, or loans. The John Stein State Farm Agency is the way to go. I have been a client here since 2010 working directly with Tania. She was able to assist me with affordable auto insurance, a full-term life insurance policy, and homeowners insurance when I became a homeowner. Tania is a great agent who goes over and beyond for her clients providing the latest quotes and discounts. Everyone at The John Stein State Farm agency is professional and very helpful. Tania, thank you. Go see her guys."
We responded:
"Thank you, Earl, for your fantastic review! I'm delighted to hear that Tania and our team have been able to assist you with your insurance needs since 2010. We strive to provide professional and helpful service, and it's wonderful to know that Tania has gone above and beyond for you. If there's anything else we can do for you, just let us know!"
Profile photo of Chris Fulp

Chris Fulp

November 5, 2025

5  out of  5
rating by Chris Fulp
"The service was amazing and Nick W helped me a lot I really appreciated it"
We responded:
"Thank you, Chris! I'm happy to hear that you had an amazing experience with our service and that Nick was able to assist you. We appreciate your feedback and are here for any other insurance needs you might have. Let us know if there's anything else we can do for you!"